AI readiness & strategy
Find where AI saves real hours in your business, and where it does not. You get a short, prioritized plan with costs.
- Process and tool review
- Quick-win list with ROI estimate
- 90-day roadmap
AI consulting · Managed IT
Practical AI and dependable IT for growing businesses.
AICC LLC helps small and mid-sized businesses put AI to work safely, and keeps the computers, network and accounts underneath it running. One partner, plain language, no lock-in.
Remote & on-siteMicrosoft 365 & Google WorkspaceSecurity first
● Backups verified · restore test passed
● MFA enforced on all accounts
● AI agent drafted 14 invoice follow-ups for review
AI services
AI that does real work, set up the safe way
Most businesses already pay for AI tools nobody uses well. We start with your actual workflows, then build, connect and train until the hours saved show up.
AI agents & workflow automation
Agents that handle the repetitive work: inbox triage, quotes, data entry, follow-ups and reports, with a person approving key steps.
- Email and document workflows
- CRM, accounting and POS connections
- Human review built in
Private AI document assistant
A private assistant that answers from your own manuals, policies, price lists and files, with sources shown. Runs on dedicated cloud GPUs we manage for you.
- Chat with your own documents
- Customer FAQ chat for your site
- Not shared with public AI services
Copilot & Gemini rollout
Set up Microsoft 365 Copilot, ChatGPT Business, Claude or Google Gemini properly, with permissions cleaned up first.
- Licensing advice
- Data access cleanup
- Prompt templates for your roles
AI security & governance
Use AI without leaking customer data. We write the policy, lock down settings and find unapproved AI tools in use.
- AI acceptable-use policy
- Data-loss and access controls
- Shadow-AI review
Team AI training
Hands-on sessions that teach your staff to use AI safely for writing, research, spreadsheets and customer replies.
- Role-based workshops
- Practical prompt playbook
- Follow-up office hours
Managed IT
The foundation AI depends on
AI is only as reliable as the network, devices and accounts under it. We keep that layer fast, patched and secure.
NET
Network: WAN & LAN
Internet, firewalls, Wi-Fi, switches and VPN set up, documented and monitored.
END
Desktop & device support
Windows, Mac, printers and phones. Setup, repair, upgrades and new-hire onboarding.
CLD
Microsoft 365 & Google Workspace
Email, file sharing, Teams and migrations, set up with secure defaults.
SEC
Cybersecurity
MFA, endpoint protection, Cloudflare, email filtering and staff phishing awareness.
BAK
Backup & recovery
Automatic, encrypted backups with restore tests, so ransomware is not fatal.
MNT
Maintenance plans
Monthly patching, health checks and priority support for a predictable fee.
New · Managed private AI
Your own AI, on your own data
We host a private AI assistant for your business on dedicated cloud GPUs. Your team asks questions in plain English and gets answers from your files, with the source shown. You get the finished tool and the support; we handle the hardware, setup and updates.
- No hardware to buyWe rent and manage the GPUs. You pay a predictable monthly fee.
- Private by designYour documents stay in a dedicated environment and are not used to train public AI models.
- Answers with sourcesEvery answer links back to the document it came from, so staff can check it.
- Built for small teamsStart with one department and grow from there.
How we work
From first call to working system
01 · ASSESSWeek 1
Free assessment
We review your tools, workflows and security, and find the top three places AI or IT fixes pay off.
02 · PILOTWeeks 2–4
Small pilot
We build one solution with a few users, measure the time saved and fix what does not work.
03 · DEPLOYWeeks 4–8
Roll out
We expand to the whole team with training, documentation and the right security settings.
04 · SUPPORTOngoing
Support & improve
Monitoring, updates and a monthly check-in to tune what is running and plan the next step.
Why AICC
One partner for AI and IT
Big agencies sell AI projects. IT shops fix laptops. Small businesses need both, from someone who answers the phone.
Plain languageNo jargon. You always know what we are doing and why it matters to the business.
Your data stays yoursWe build on accounts you own and document everything, so you are never locked in.
Security firstMFA, backups and access controls come before any AI tool touches your data.
Built for small teamsRight-sized tools and pricing for businesses with 1 to 100 people.
Support
Need help right now?
Existing clients can start a remote session or open a ticket. Tickets go straight to our support inbox.
Remote session
Connect with a technician
We use GoToAssist, a secure remote support tool. You approve every session and can end it at any time.
- Call or email us so we can give you a support key.
- Open the GoToAssist page and enter the key.
- Approve the connection on your screen.
About
Local, hands-on, and focused on results
AICC LLC is an AI consulting and managed IT company serving businesses in Easton, the Lehigh Valley and beyond. We also run a local retail business ourselves, so we know what it means when the register, email or Wi-Fi goes down on a busy day.
That is how we approach AI too: start with a real problem, prove it saves time, then make it reliable and secure.
Emailmpatel@aiccllc.com
AreaEaston, PA and the Lehigh Valley · Remote nationwide